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EQRS News Flash: Emergency Dashboard Available in EQRS

 

Emergency Dashboard Available in EQRS

August 15, 2025
On July 29, 2025, the Centers for Medicare & Medicaid Services (CMS) released the Emergency Dashboard in the End-Stage Renal Disease (ESRD) Quality Reporting System (EQRS). The dashboard provides access to aggregated and summarized data and reporting from active or closed emergency incidents that are recorded in the Emergency Module.

This EQRS News Flash provides all users with instructions on how to access and view the new dashboard.

Emergency Dashboard

The dashboard will ease the process of viewing emergency incidents impacting dialysis facilities in EQRS. It will provide real time information to all end users including CMS staff, corporate dialysis organization staff, ESRD Network staff, and dialysis facility staff.

Accessing Clinical Compliance Reports

To access the Emergency Dashboard, log in to the Patient Registry in EQRS and select Reports Dashboard from Reports in the navigation bar (Figure 1).
Figure 1. Navigating to Facility Emergency Dashboard
Click the Emergency Dashboard option to display the dashboard. Please note that the naming configuration is based on your user role. Therefore, the name will be displayed as either CMS Emergency Dashboard, Corporate Emergency Dashboard, Network Emergency Dashboard, or Facility Emergency Dashboard. Figure 2 provides an example of a Facility-level dashboard.
Figure 2. Selecting Emergency Dashboard

Dashboard Overview

The top of the Emergency Dashboard presents details regarding the data source and refresh frequency (Figure 3). Data in the dashboard is in real time and accurately reflects what has been submitted.
Figure 3. Details on Data Used in Dashboard
The Facility Information will display (Figure 4).
Figure 4. Facility Information

Facility Summary Tables

For all tables, users have the option to select one or all the following filters: Emergency Incidents occurred between, and Year Month Started (Figure 5).
Figure 5. Filtering Options

The first table in the dashboard, Maximum Number of Active Days by Emergency Incident Type, provides a breakdown of the number of days by emergency type (Figure 6).
Figure 6. Maximum Number of Active Days by Emergency Incident Type

Additional data tables provide breakdowns of Incidents by Summary with Category, Type, and Dates (Figure 7), Patient Impacts (Figure 8), Facility Impacts (Figure 9), and Request/Anticipated Needs (Figure 10).
Figure 7. Summary with Category, Type, and Dates
Figure 8. Patient Impacts
Figure 9. Facility Impacts
Figure 10. Request/Anticipated Needs

Adding/Updating Facility Contacts in EQRS

To facilitate effective communication in emergencies, it is essential that each facility has complete and current contact information for key personnel in the Facility Contacts section of the Facility page in EQRS. For more information about adding facility contacts, please view this brief video or review the recent EQRS News Flash: Medical Personnel Module and Addition of Facility Contacts.

The issue that prevented users from updating or removing the Facility Primary Contact has been resolved, and on August 18, 2025, the old Primary Contact section will be removed.

For assistance with EQRS technical issues, please contact the Center for Clinical Standards and Quality (CCSQ) Service Center. The CCSQ Service Center is open Monday-Friday 8 a.m. to 8 p.m. Eastern Time and can be reached via phone at 866-288-8912, email at qnetsupport-esrd@cms.hhs.gov, or online at the CCSQ Support Center.

For assistance with general EQRS and ESRD Quality Incentive Program (QIP) questions, please contact the ESRD QIP Team via the QualityNet Q&A Tool.